01
Process automation
- Someone runs the same sequence of steps every day, from memory.
- The steps run on a schedule and report when something deviates.
The tasks you repeat every day should run themselves.
Systems that take the manual work off your team — collecting data, answering customers, reports and follow-up — connected to the tools you already work with. No system gets replaced and nobody gets hired.
30 minutes. We map one process in your business and tell you what it costs you today.
- Asking a customer for a review — when someone remembers12
- Replying to reviews and profile questions25
- Updating opening hours and service areas15
- Uploading photos from the week's jobs20
- Answering messages that arrive through Google30
- Checking how you rank against competitors18
Total, every week2:00
Same profile, after0:00
It all runs itself — A review request goes out 4 minutes after a job closes, the profile updates itself, and Google messages are answered immediately. ×2.8 calls from local search within a quarter.
Where the hours go
- Moving data by hand between systems that don't talk to each other24
- Answering the same customer questions again and again20
- A report assembled by hand at the end of every month8
- Leads falling between WhatsApp, email and a spreadsheet12
- Review requests that only go out when someone remembers6
- Typing the same information into two systems10
None of them needs judgement. All of them need a free pair of hands.
What we build
02
AI agents for service and sales
- WhatsApp messages wait until someone is free.
- An immediate reply in Hebrew, handed to a person at the right moment.
03
Integrations & data infrastructure
- The same information is typed into two systems, and doesn't always match.
- One source of truth, automatic sync, a change log.
04
Dashboards & reporting
- The numbers are scattered across files and update once a month.
- One screen that updates itself, with the numbers you care about.
05
Reputation & marketing automation
- Review requests go out by chance, if at all.
- A personal request after every job, with tracking and a reminder.
06
AI advisory
- It isn't clear what's worth automating and what's better left to a person.
- A process map prioritised by the hours it saves.
How we work together
- 01
Diagnostic call
30 minutes. We map one process and measure what it costs you today.
- 02
Scope and a fixed price
What gets built, what the outcome is, what it costs. No open-ended hours.
- 03
Build and run in parallel
The system runs alongside the existing process until the numbers match.
- 04
Support and the next process
Monitoring, fixes, then the next process in the queue in the same order.
Work
Insurance agency
Automated data collectionCommission reports were collected by hand from 12 providers — each with a different portal, login and file format. We built an automation that logs in, downloads, normalises the names and policy numbers, and merges everything into one report.
A working day a month ← 0Runs every morning at 06:40, with an alert on anything unusual.
Local service business
Reputation automationA personal Google review request goes out automatically after every closed job, tracking who opened it, who wrote one, and who is worth a single reminder.
×3.4 new reviews per quarterWithout anyone on the team having to remember.
Contract-heavy office
Document summarisationA long contract goes in and one structured page comes out: parties, term, payment terms, exit clauses, and anything unusual flagged for a human to read.
43 pages ← one page, in 90 secondsThe source is always linked beside the summary.
Ways of working
Fixed-price project
A defined process, a defined outcome, a price agreed before we start. The usual way to begin.
Right for one heavy, well-understood process.
Monthly retainer
Monitoring and support for what's running, plus an hours budget for the next process each month.
Right for a business that keeps automating.
Advisory
Process mapping and prioritisation, even if we don't do the building. You get a document and a plan.
Right when you have an in-house team.
Questions we get
How long does a project take?
Most projects run two to six weeks from diagnosis to going live. A single, focused process is usually two weeks. An integration across several systems is closer to six.
Does this suit a small business?
Yes. The criterion isn't the size of the business but whether a process repeats and eats hours. If it runs once a year it isn't worth it, and we'll say so on the call.
Do we have to replace the systems we work with?
No. We connect to what's already there — Priority, Google, WhatsApp, Excel, supplier portals. If something genuinely has to change we'll say so up front, but that's never the starting point.
What about data security?
Least-privilege access for every automation, passwords in an encrypted vault, a full run log, and the option to run everything inside your own environment. Sensitive data is never sent to an external model without explicit approval.
What happens when a process changes?
A change in your process or in a supplier's portal is part of life, so every automation is monitored. A failure raises an alert, and fixes are included in ongoing support.
Which AI tools do you work with?
Whatever fits the task: Anthropic and OpenAI models for text and summaries, automation tools like n8n and Make, and purpose-built code when it's needed. The tool is chosen for the process, not for fashion.
Let's start with one process that's eating your time.
30 minutes on a call. We map it, measure what it costs you today, and tell you how long it would take to cut and by roughly how much. Even when the answer is that it isn't worth it.
- Sun–Thu, 09:00–18:00